Shipping policy
Shipping & Return Policy
Welcome to Tint Tail
Thank you for shopping with Tint Tail. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.
Shipping Policy
-
We process and ship orders within 1–3 business days after order confirmation.
-
Estimated delivery time is 7 business days from the date of shipment.
-
Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.
-
Once your order has been shipped, you may receive tracking information via email or SMS, if available.
Return Policy
We offer a 5-day return policy.
-
Customers may request a return within 5 days of receiving the order.
-
Items must be unused, in their original condition, and returned with all original packaging.
-
Returns will not be accepted for products that are damaged due to misuse, improper handling, or normal wear and tear.
Refunds
-
After we receive and inspect the returned item, we will notify you regarding the approval of your refund.
-
Approved refunds will be processed to the original payment method within a reasonable timeframe.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Store Name: Tint Tail
Support Email: tinytailpets@gmail.com
We appreciate your trust in Tint Tail and thank you for shopping with us.