Shipping policy

Shipping & Return Policy

Welcome to Tint Tail

Thank you for shopping with Tint Tail. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

  • We process and ship orders within 1–3 business days after order confirmation.

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

  • Once your order has been shipped, you may receive tracking information via email or SMS, if available.

Return Policy

We offer a 5-day return policy.

  • Customers may request a return within 5 days of receiving the order.

  • Items must be unused, in their original condition, and returned with all original packaging.

  • Returns will not be accepted for products that are damaged due to misuse, improper handling, or normal wear and tear.

Refunds

  • After we receive and inspect the returned item, we will notify you regarding the approval of your refund.

  • Approved refunds will be processed to the original payment method within a reasonable timeframe.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: Tint Tail
Support Email: tinytailpets@gmail.com

We appreciate your trust in Tint Tail and thank you for shopping with us.